How does a digital loyalty program work?
Customers scan a business QR code to open and save a loyalty card, then collect stamps on qualifying visits. When the card reaches its target, they can redeem the reward set by the business.
Swabzy home
Simple customer retention for local businesses
A digital loyalty program customers can use without an app
A useful digital loyalty program should be easy to join at the counter and easy for a small team to run. Swabzy turns the familiar stamp-card idea into a QR-based card customers can keep in their browser wallet.
No custom app required. Customers use their browser.
The simple repeat-visit loop
- 1Share your business QR code
- 2Customers save their digital card
- 3Staff issue a stamp on qualifying visits
- 4Customers redeem the reward you chose
Keep the familiar reward, lose the paper friction
Paper cards are simple, but they can be forgotten, damaged, or left in a drawer. Custom loyalty apps ask customers to install yet another app. Local businesses need a middle ground: a reward customers understand immediately, with a digital flow that does not add friction to checkout.
How Swabzy works
Set up your card with a reward and stamp target, then make your public QR code available in-store. A customer scans it to visit your page and save the card. For each qualifying visit, staff issue a one-time stamp QR or code from the dashboard.
Example loyalty program
A salon might offer a complimentary treatment add-on after six appointments. A cafe may prefer a free drink after a set number of purchases. Use a reward that feels worthwhile and is practical for your business to honor.
An example QR flow
Place the business QR near the till, reception, or menu. Customers scan once to save the card; on return visits, staff generate a one-time stamp code for the customer to scan or enter. Each visit is credited through the wallet.
Benefits
A loyalty tool that stays easy to run
- Give customers a digital alternative to a paper punch card.
- Make joining a quick scan instead of an app-store search.
- Choose a reward and visit target that suit your business.
- Issue stamps with one-time codes from your business dashboard.
FAQ
Common questions
Can I use my own reward and stamp target?
Yes. You choose the reward and the number of stamps needed for the card. Pick terms that are clear to customers and sustainable for your business.
Can a customer add their own stamps?
Stamps are issued by the business as one-time codes. Staff generate the code at the counter, and the customer scans or enters it to update their card.
Make your next customer visit count.
Start with a reward that makes sense for your business. Set up a digital card and give regulars a simple reason to return.
Get started with Swabzy