Terms of Use

These Terms of Use ("Terms") form a binding agreement between you and Swabzy ("we", "us"). By creating an account or using the Swabzy platform you agree to these Terms. If you are using Swabzy on behalf of a business, you confirm that you are authorized to bind that business.

1. The service

Swabzy provides digital loyalty cards, stamp issuance via QR codes, reward redemption, and related analytics for local businesses and their customers. Features may change as we improve the product.

2. Accounts

• You must provide accurate information and keep it current.
• You are responsible for activity under your account and for keeping your credentials safe.
• A business email may only be used to create a business account; personal customer accounts must use a personal email.
• You must be old enough to form a binding contract in your jurisdiction (and at least 13).

3. Acceptable use

You agree not to:

• Break the law, infringe others' rights, or use Swabzy to defraud customers.
• Issue stamps for transactions that did not occur, or manipulate rewards.
• Upload malicious code, scrape at scale, or interfere with the service.
• Impersonate another person or business.
• Reverse engineer or resell the service without written permission.

4. Business responsibilities

• You are solely responsible for honoring the rewards you publish on your loyalty cards.
• You are responsible for your relationship with your customers, including local consumer-protection rules.
• You must have a lawful basis to collect any personal data (name, phone, DOB) from your customers via Swabzy and comply with applicable privacy laws.

5. Content you provide

You retain ownership of the content you upload (logos, business details, card artwork). You grant Swabzy a worldwide, non-exclusive license to host, display, and process that content solely to operate and improve the service.

6. Fees and subscriptions

Free features are provided at no cost. Paid plans are billed through our payment processor, Paddle, on a recurring subscription basis until cancelled. Prices, plan limits, and features are described on the pricing page and may change with notice. Refunds are handled under our Refund Policy.

7. Suspension and termination

We may suspend or terminate accounts that violate these Terms, create risk for other users, or fail to pay. You may close your account at any time from settings; unused subscription time is handled under the Refund Policy.

8. Disclaimers

The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the service will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, Swabzy will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months preceding the claim (or USD 50 if you paid nothing).

10. Indemnity

You agree to indemnify and hold Swabzy harmless from claims arising out of your misuse of the service, your content, or your violation of these Terms or of applicable law.

11. Changes to the service or Terms

We may modify the service or these Terms at any time. Material changes will be posted on this page with an updated date; continuing to use the service after changes take effect means you accept them.

12. Governing law

These Terms are governed by the laws of the jurisdiction where Swabzy is established, without regard to conflict-of-laws principles. Disputes will be resolved in the competent courts of that jurisdiction, unless mandatory local consumer-protection law provides otherwise.

13. Contact

Questions about these Terms? Email support@swabzy.com.